Privacy Policy

Who we are

Offgrid is a discovery network that connects students, industry, and academia through real projects, problems, and proof of work. This policy explains what personal data we collect, why, how we use it, and the rights you have over it. For any question or request about your data, contact us at team@getoffgrid.in.

What we collect

We only collect what we need to run the platform.

When you join and build your profile: your name, your email address (used to sign you in and contact you), your role (student, industry, or academia), your headline, your story or bio, what you are currently working on, your field and discipline, your city and country, a confirmation that you are 18 or older, and any optional profile picture or banner you choose to upload.

Content you create on the platform: projects, problem statements, optional images for them, files you upload to your projects, messages you send, and your comments, saves, likes, and collaboration requests.

Recorded automatically: timestamps of when you signed up, completed onboarding, and were last active, and records of the consents you gave and when.

We do not collect payment information, government identity documents, or precise location. We do not use third-party advertising trackers.

Why we use your data

We process your data based on your consent and to provide the service you signed up for: to run your account and profile so others can discover your work, to enable collaboration, to contact you about your account and (only if you opted in) about product updates, to keep the platform safe, and to meet our legal obligations.

How we handle consent

When you join, we ask for your consent in separate, specific choices, and we record each with a timestamp: your agreement to our terms, your agreement to the data processing described here, an authority attestation for industry and academia members, and a separate optional opt-in for product emails. You can decline product emails and still use the platform fully. You can withdraw any non-essential consent at any time in your settings or by contacting team@getoffgrid.in.

Your rights

You have the right to access a summary of the data we hold about you (use “Export my data” in settings), to correct your information (directly in your profile and settings), to ask us to delete your personal data (use “Delete my account” in settings), to raise a grievance about how we handle your data, and to nominate another person to exercise your rights in the event of your death or incapacity. To exercise any right, use your settings or contact team@getoffgrid.in. We respond within the timelines required by law.

Who can see your data

Other members can see the public parts of your profile and the projects, problems, and content you choose to publish, that is the point of the platform. Your private content (messages, private projects, uploaded files) is protected and only accessible to you and the people you share it with. Project files are view-only and watermarked and cannot be downloaded by others. We do not sell your personal data and we do not share it with advertisers.

Where your data is stored

We use trusted providers to operate the platform, including Supabase for our database and authentication (hosted in the Mumbai, India region), Vercel for hosting, Brevo for email, and PostHog and Sentry for analytics and error monitoring.

How to raise a grievance

If you have a complaint about how we handle your personal data, contact us at team@getoffgrid.in. We will acknowledge your message and aim to resolve it within 7 days. If you are not satisfied, you may escalate to the Data Protection Board of India.

How long we keep your data

We keep your personal data for as long as your account is active. If you delete your account, we remove your personal data, except where we must retain certain records to comply with the law or resolve disputes.

Children

Offgrid is intended for users aged 18 and over. We ask every member to confirm they are 18 or older and we do not knowingly collect data from anyone under 18.

Security

We protect your data with database-level access controls, encrypted connections, private storage for your files, and a view-only protected viewer for uploaded documents. No system is perfectly secure, but we take reasonable measures to protect your information.

Changes to this policy

We may update this policy. We will post the updated version with a new last-updated date and, for significant changes, notify you.

Contact

For any privacy question or request: team@getoffgrid.in